PHL, Makati, Global Business Solutions+

Customer Service Support Specialist

At Henkel, you can be a game changer and craft your career. Unleash your entrepreneurial spirit by bringing your ideas to life within a global team. Our leading brands and technologies, along with our high-performing businesses will provide you with countless opportunities to develop your skills and explore new paths. Your career at Henkel will contribute to a more sustainable future, while you grow within our vibrant, diverse culture of trust and belonging. If you're up for challenging the status quo, join our team of pioneers and make your mark on the future with us.

Do you dare to make an impact?


  • Works on tasks as defined by Customer Service Support team under Order to Cash department
  • Handle Korea laundry rebates and discounts and Australia and New Zealand customer master data processes
  • Provides administrative support for the process
  • Executes daily operations, supports business and functions with relevant process / technical expertise


  • Graduate of Bachelor's Degree in Business Management/ Administration, but other relevant courses may still be considered
  • Preferably with a minimum of one (1) year related work experience in an Industrial Business-to-Business (B2B) role; Background from a Shared Service or Multinational Working Environment is an advantage
  • Knowledge in Microsoft Office (Outlook, Excel, Word, and PowerPoint) is required; SAP is highly preferred
  • Having a background in Continuous Improvement (e.g. Lean Six Sigma) and in any of the following digital skills (VBA Macros, SAP scripting, Power BI) is an advantage
  • With an excellent command of both spoken and written English; Must be a team player, detail-oriented, and have strong administrative skills
  • Fresh graduates are welcome to apply

Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to gender, origin, culture, mindset, generation, disability, religion and sexual orientation.

JOB ID: 23044601
Contract & Job type: Full Time, Regular
Contact information for application-related questions: recruitmentph@henkel.com
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply Now" button below. Applications sent via e-mail will not be accepted.
Health Insurance
Health Insurance Life Insurance
Life Insurance Accident & Travel insurance
Accident & Travel insurance Retirement / Pension plans
Retirement / Pension plans Vacation / Paid time-off
Vacation / Paid time-off Paternity, Maternity and Emergency Leave
Paternity, Maternity and Emergency Leave Performance bonus / Incentives
Performance bonus / Incentives Smart work / Flexible working arrangement
Smart work / Flexible working arrangement Well-being programs