Postupak za prijavitelje nepravilnosti i dežurna Compliance linija 

Etičko ponašanje i ponašanje u skladu s pravilima najviši su prioritet društva Henkel, njegovih zaposlenika i dionika. To uključuje strogu sukladnost sa zakonima o prijaviteljima nepravilnosti (tzv. zviždačima) na globalnoj razini. Vrlo nam je važno utvrditi moguće neprimjereno ponašanje i poduzeti sve odgovarajuće korake kako bi se spriječile povrede. Stoga se od zaposlenika i dionika društva Henkel traži da prijave moguće neprimjereno ponašanje. Društvo Henkel će pravednim postupkom detaljno analizirati sve poruke i pritom osigurati da se poštuju prava osoba koje podnose prijavu, kao i prava prijavljenih osoba, te da se sa svim informacijama postupa na način koji osigurava najveću moguću povjerljivost. Zviždači koji u dobroj vjeri prijave neprimjereno ponašanje bit će zaštićeni i nikakav se oblik odmazde prema njima neće tolerirati.  

Informacije u nastavku sažeto prikazuju postupak za zviždače u društvu Henkel:

Što se može prijaviti.

Načela poslovanja društva Henkel (Code of conduct), naše Vrijednosti (Visions), obveze vodstva (Leadership Commitments) i daljnji interni standardi i pravila opisuju visoku razinu očekivanja koje imamo prema vlastitom postupanju i poslovnom ponašanju, kao i prema onom naših dionika. Bilo kakve moguće povrede tih mjerila, uključujući bilo kakve povrede mjerodavnih zakona, moraju se prijaviti.

Gdje podnijeti prijavu. Višestruki kanali za prijavu u društvu Henkel.

Zviždači mogu prijaviti neprimjereno ponašanje putem različitih kanala.

  • Naravno, zaposlenici se mogu obratiti nadređenima, službi za ljudske potencijale ili odjelu za sukladnost / pravne poslove kako bi izrazili zabrinutost, dobili savjet ili prijavili moguće neprimjereno ponašanje.
  • Moguće je i obratiti se Organizaciji za sukladnost (Compliance) društva Henkel koju je Uprava društva Henkel odredila za odgovorno postupanje sa svim prijavama grupi
    • putem e-pošte   (compliance.office@henkel.com)
    • putem spletnega obrazca i
    • o    javno ili anonimno putem dežurne linije za sukladnost društva Henkel (podaci za kontakt i kodovi za pristup putem telefona i internetskog obrasca nalaze se u nastavku).
  • Zviždači koji podnose prijavu u odnosu na društvo Henkel u Europskoj uniji i ne žele uključiti Organizaciju za sukladnost društva Henkel u društvu Henkel AG & Co. KGaA i/ili njegove lokalne voditelje za sukladnost, mogu podnijeti prijavu vanjskom pravobranitelju, koji radi neovisno o organizaciji društva Henkel i dužan je čuvati poslovnu tajnu [hiperveza na internetsku stranicu: pravobranitelj].
  • Naposljetku, Henkel u potpunosti potvrđuje da se u zviždači sukladno Zakonu o zaštiti prijavitelja nepravilnosti mogu izravno obratiti Pučkoj pravobraniteljici Republike Hrvatske u svrhu prijavljivanja. 

Pristup prijavama zviždača i njihova obrada.

Društvo Henkel će prijavama rukovati s najvećom pažnjom, brzinom i povjerljivošću te u potpunoj sukladnosti s mjerodavnim zakonima o privatnosti. To uključuje strogo načelo nužnosti pristupa podacima, tj. samo Grupa-organizacija za sukladnost društva Henkel (lokalna i globalna) i, ovisno u slučaju, drugi relevantni odjeli potrebni za istragu te vanjski profesionalni istražitelji / revizori imat će pristup prijavi, istrazi i praćenju. 

Postupak će se propisno registrirati i dokumentirati. Istrage slijede načelo pravednosti postupka, objektivnost, nakon koje slijedi nepristrana odluka, a sve se prijavljene osobe smatraju nevinima dok se ne dokaže postojanje povrede.

Društvo Henkel snažno reagira na utvrđeno neprimjereno ponašanje, a to, između ostalog, može uključivati odgovarajuće disciplinske mjere protiv prekršitelja. Ako je prikladno, društvo Henkel može uključiti tijela javne vlasti i pokrenuti tužbu. Na temelju istraženih činjenica, odluku o slučaju i odgovarajuće mjere obično donosi Organizacija za sukladnost društva Henkel (lokalna i globalna), u dogovoru s nadležnim voditeljima poslovne jedinice i službom za ljudske potencijale.

Odgovor zviždačima i njihova zaštita.

Zviždači će zaprimiti odgovor u najkraćem mogućem razumnom roku. Kao opća smjernica, nakon svake prijave u roku od sedam dana slijedi potvrda o primitku, a u roku od tri mjeseca donosi se zaključak slučaja ili se on ažurira. U skladu s mjerodavnim zakonima, odgovor mora čuvati povjerljivost i osigurati prava na privatnost svih prijavljenih osoba.

U našoj organizaciji nema tolerancije za bilo kakvu vrstu odmazde i zaštitit ćemo svakoga tko govori u dobroj vjeri, čak i ako se pokaže da je sumnja neutemeljena.

Zaštita podataka

Za prijave Grupi-organizaciji za sukladnost društva Henkel pročitajte Izjavu o zaštiti podataka društva Henkel AG & Co. KGaA. Za prijave pravobranitelju primjenjuje se njihova izjava o zaštiti podataka.

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